Last updated: January 2025 | Applicable to users in Bangladesh
When you create an account and use services on the 64444 platform, we collect certain necessary personal information. This includes your name, email address, mobile number, date of birth, and your current address within Bangladesh. For payment processing, we collect mobile banking numbers or details of approved payment methods, but full card numbers or bank PINs are never stored. National ID or passport information may be requested for identity verification. Additionally, when you use our platform, technical information such as IP address, device type, browser details, and usage patterns is collected automatically.
We use your data only for specific and lawful purposes. Your information is essential for account management, payment processing, and providing customer support. We analyze transaction and login data to ensure platform security and detect fraudulent activity. Usage patterns are analyzed to improve your experience and display content tailored to your preferences. Some data is also retained to comply with applicable laws and regulatory requirements in Bangladesh. We never sell or rent your data to third-party advertisers.
We use industry-standard security technology to protect your data. All data transmissions are secured via SSL/TLS encryption, reducing the risk of data theft or tampering. Our servers undergo regular security audits, and firewalls and access controls are in place to prevent unauthorized access. Strong hashing algorithms are used to store passwords, so even our staff cannot view your password. If a suspicious login or unusual activity is detected, an automatic alert system is triggered and the account may be temporarily locked if necessary. However, since 100% security on the internet cannot be guaranteed, it is your own responsibility to keep your password strong and not share it with anyone.
You have certain important rights regarding your personal data that 64444 respects. You may request a copy of the data we hold about you at any time, and we will provide it within a reasonable timeframe. You have the right to request corrections if any of your information is inaccurate. In certain circumstances you may request that your data be deleted, though we may be legally required to retain some data for a specified period. You also have the right to object to or restrict the processing of your data. To exercise these rights, please contact our support team.
We retain your data only for as long as necessary. Information for active accounts is kept for the duration the account remains open. Even after an account is closed, financial transaction records are retained for the period required under Bangladesh's financial regulations. Information related to fraud or legal disputes may be kept until the relevant case is resolved. Once the designated period has passed, data is securely deleted or anonymized so that you can no longer be identified. If you have any questions about data retention, please contact us directly.
If you have any questions, concerns, or requests regarding this privacy policy, please don't hesitate to contact us. Our dedicated privacy team provides assistance in Bengali to users in Bangladesh and aims to respond within 48 hours. Our support email: [email protected]. To learn more, visit our FAQ Visit the page or Terms & Conditions Read the full terms and conditions of our service on the page. For information on responsible gaming, Responsible Gaming Visit the page. We promise that protecting your privacy is always our top priority.